IWP is certified by SureScripts and ECPS to accept all classes of prescriptions via electronic prescribing. Electronic prescribing, or ePrescribe, helps to reduce prescription errors and drug diversion by sending the prescription directly to IWP in a fast, convenient way.
Once you have found IWP in your EHR application, enter the patients name, gender, address, phone number, and date of birth to complete their demographics. Now, prescribe the intended medication and complete the dosage before submitting to IWP.
We recommend giving your patient IWP's information before leaving your office in order to complete our easy enrollment. You can also refer a patient by completing the quick form here. Once the prescription is received, we will begin processing the medication for delivery. Your patients will be on their way to recovery and you will enjoy less administrative work as an added bonus.
Customer Service is available from 8:00am to 8:00pm EST, Monday to Friday and 8:00am to 12:00pm EST on Saturday
Toll Free: 1-888-321-7945
Prescription Fax Hotline: 800-497-4276
Address: 300 Federal St, Andover, MA 01810
By law, we cannot accept returns of prescription products for reuse or resale. However, if you feel we have made an error in filling the prescription, please call Customer Service toll-free, at 1-888-321-7945 with details of the error.
We will request special authorization for a return of the prescription.