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Customer Service

Customer Service is available from 8:00am to 8:00pm EST, Monday to Friday and 8:00am to 12:00pm EST on Saturday

Toll Free: 1-888-321-7945
Prescription Fax Hotline: 800-497-4276
Address: 300 Federal St, Andover, MA 01810

Refund Policy

By law, we cannot accept returns of prescription products for reuse or resale. However, if you feel we have made an error in filling the prescription, please call Customer Service toll-free, at 1-888-321-7945 with details of the error.

We will request special authorization for a return of the prescription.

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